Senior IT Security Consultant

We are seeking a strategic thinker with excellent attention to detail to join our team as a Senior IT Security Consultant. This role requires an experienced consultant with expertise in establishing security protocols, assessing potential security threats, and creating contingency plans should a breach occur. A combination of technical and interpersonal skills are necessary for success in this role. If you have a background in strategic risk, are passionate about security, and thrive in a fast-paced environment, we would love to hear from you.   Typical Duties and Responsibilities

• Conduct strategic risk assessments and threat and vulnerability assessments
• Design, implement, and maintain security protocols, policies, and systems
• Lead and/or assist with the development of design specifications, migration plans, and operational best practices based on client requirements
• Respond to any breaches or threat and conduct corrective and preventative measures to prevent future incidents
• Monitor internal logs and traffic to proactively investigate suspicious activity and anomalies
• Perform email and file encryption
• Identify and suggest improvements to existing security systems
• Lead and manage a team of security specialists
• Train staff to recognize security threats and adhere to the organization’s security best practices
• Provide technical leadership and engineering support to customers and in-house teams
• Manage security awareness and training across the company
• Communicate with clients to discuss security measures and provide information on the designed system

  Education

• Bachelor’s degree in computer science, information security, or a related field

  Required Skills and Experience

• 3+ years of experience in security management
• Experience in computer coding and reviewing code in C, C++, Java, PHP, or ASP
• Experience in endpoint security
• Experience building security architecture aligned with business requirements
• Experience leading or managing projects within the technical security space
• Experience working as part of a multi-disciplinary design team within the built environment
• Experience providing threat-based design guidance for security systems
• Thorough knowledge of technical risk analysis, assessment, and mitigation
• Knowledge of scripting languages such as Python, Ruby, Perl, SQL, or JavaScript
• Knowledge of compliance requirements and standards
• Knowledge of physical and electronic protection systems
• Knowledge of systems integration
• Familiarity with automated source code analysis tools such as Appscan or Fortify
• Strong communication skills and ability to present technical concepts in non-technical language
• Strong analytical and decision-making skills

  Preferred Qualifications

• Master’s degree in a relevant security or consulting discipline
• Technical security certification such as CISSP, GIAC, or CCNA
• Project management qualifications, such as Prince 2, APM, or PMP

 

JOB DESCRIPTION

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Job Title	Technology Consultant
Position Number(s)
Department	Shared ICT Services
Section or Service	Technology Adoption Team

  DESIGNATION:

Responsible to:	Technology Adoption Manager
Employees directly supervised	None

 

1. JOB SUMMARY:

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Areas of responsibility:

• Introduction and exploitation of new technology
• Collaborating with departments in order to prepare them for new technology
• Developing and promoting collaboration solutions using the Microsoft O365 platform to meet business needs for a more flexible/mobile way of working
• Management of the intranet and shared services portal ensuring that the platform and content remain current;
• Management of collaboration tools and platforms
• Work closely with corporate functions such as the Communications Team

  Essential skills:

• Ability to work collaboratively with staff and managers across the business and the Shared ICT Service;
• Ability to develop strategic collaboration solutions;
• Ability to deliver hands-on delivery of solutions;
• Experience of delivering digital solutions using Agile Methodology; and Prosci change management
• Experience of collaboration platforms
• Understanding of digital tools and their most appropriate application to areas of business

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2. JOB PURPOSE:

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The purpose of the role is to introduce new technologies into the business and ensures that the technologies are exploited for the purposes of business efficiency, effectiveness and collaboration in order to benefit to the organization.

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3. DESCRIPTION OF DUTIES:

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List key personal duties in order of importance.

• To work with teams across the organization to make them aware and ready to use new technologies.
• To design and create training content, utilizing a number of channels to ensure that staff are trained and confident in the use of a range of This will include (but not be limited to) classroom-based training, “pop-up” training, on-demand training, virtual training, training at point-of-collection, super-user training, and genius bars.
• To collaborate with other corporate functions to assist with the adoption of new technology and deployment of innovative solutions.
• To model user experience requirements.
• To work with analysis and design specialists, use business experience and skills to assess and advise on the usability and accessibility of different design and system options.
• To ensure that there is a commitment to high standards in IT/human interaction.
• To undertake, or initiate an assessment of the organization’s maturity in usability, and take appropriate follow-up action.
• To recommend and source provision of training from external providers.
• To maintain and publish a catalog of learning and development activities.
• To record users accessing training so that revenue charges can be made across the three councils related to the delivery of the Training service.
• To mentor junior staff within the team, across the service and IT where appropriate.

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4. DIMENSIONS:

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Autonomy

• Has defined authority and accountability for actions and decisions within a significant area of work, including technical, financial and quality aspects.
• Work is often self-initiated.
• Is fully responsible for meeting allocated technical and/or project/supervisory objectives.
• Establishes milestones and has a significant role in the assignment of tasks and/or responsibilities.
• Confident in managing changing and conflicting priorities.

  Influence

• Influences organization, customers, suppliers, partners, and peers on the contribution of own specialist area
• Builds appropriate and effective business relationships.
• Makes decisions that significantly impact the work of service delivery areas throughout the employing organizations, contributing to the successful achievement of strategic organizational objectives and financial performance.
• Has significant influence over the allocation and management of resources appropriate to given assignments

  Complexity

• Has a broad business understanding and deep understanding of own specialist area.
• Performs an extensive range and variety of complex technical and/or professional work activities. Undertakes work that requires the application of fundamental principles in a wide and often unpredictable range of contexts.
• Develops and implements policy and strategy in own specialist area and contributes to the implementation of overall ICT Shared Service policy and strategy.
• Understands the relationship between own specialist area and wider customer/organizational requirements.

  Business Skills

• Advises on the available standards, methods, tools, and applications relevant to own specialist area and can make appropriate choices from alternatives.
• Analyses, designs, plans, executes, and evaluates work to time, cost, and quality targets.
• Manages and mitigates risk.
• Communicates effectively, both formally and informally.
• Demonstrates clear leadership.
• Facilitates collaboration between stakeholders who have diverse objectives.
• Takes all requirements into account when making proposals.
• Takes initiative to keep skills up to date.
• Mentors colleagues
• Maintains an awareness of developments in the industry.
• Analyses requirements and advises on scope and options for continuous operational/service improvement.
• Demonstrates creativity, innovation, and ethical thinking in applying solutions for the benefit of the customer/stakeholder.
• Understands and communicate the implications of new technologies, industry developments, and the role and impact of technology in employing to senior management and Councilors.

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  I agree to the above job description   Post Holder……………………………………………………………… Date…………………. Director / Chief Officer………………………………………………… Date………………….  

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    SELECTION CRITERIA/PERSON SPECIFICATION

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Job Title:

Technology Consultant

Conditions to Note: Candidates: When completing your application form, please address your answers directly to each of the selection criteria below. This enables the panel to assess your ability to meet each criterion. It’s essential that you give at least one example of your ability to meet each of the 5 Values and Behaviors: Responsive, Innovative, Collaborative, Enterprising, and Serving our Public.   Recruiting Managers: The following values and behaviors are essential criteria in each post and must be addressed directly by candidates. The Guidance Notes on values and behaviors for managers give example questions to probe candidates in the interview and application stages of the recruitment process.  

A	Equal Opportunities Demonstrate an understanding of and commitment to Council policies in relation to Equal Opportunity, Customer Care and service delivery, and the ability to implement these policies in the workplace.
B	Qualifications: Educated to bachelor degree level or holds a relevant professional qualification
C	Knowledge & Experience: Takes a logical, analytical approach to problem solving and pays close attention to detail. Has acquired a broad understanding of information systems concepts and practice, particularly those used within own organization. Demonstrates a concern and aptitude for considering the user's perspective in IT development. Has a good understanding of alternative software engineering life cycles for development and the concepts and practices required to operate effective information systems. Has excellent interpersonal skills and is fully experienced at dealing with clients/users. Possesses a broad understanding of business and business activities, understands the significance of commercial constraints and has a deep understanding of user aspects of interactive systems. Is expert in the methods and techniques for eliciting the context of use, user needs, analyzing context of use and generating user requirements. Is familiar with tools for representing system requirements. Is expert in the day-to-day evaluation of the human/computer interaction aspects of IT-enabled products and services through user trials, surveys, formal modelling and list-based assessments of IT-enabled products and services.

 

	Our Values & Behaviors
P	Productive We show initiative, drive and determination to get the job done; and constantly to improve what we do We determine the right course of action through listening to the needs of our customers We are accountable for our actions and the decisions we make We help others to be productive, independent and make informed decisions
A	Ambitious We are ambitious in creating new solutions which bring about substantial benefit We challenge ourselves to be the best we can be We take pride in providing public services to our communities We work as a team to support one another to be the best we can be for our customers
C	Collaborative We provide local leadership and work with partners jointly to develop and deliver services We listen to one another respectfully and constructively, working together to resolve issues another and respect one another’s point of view We challenge one another We treat everyone with courtesy, fairness and transparency
E	Enterprising We seek the best deal when looking for ways to improve value for money and reduce cost We look for new ways to generate growth, income and maximise commercial potential We take managed and considered risks to enable us to achieve the best outcomes

 

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Senior Virtual Assistant

Summary

DIVERSE IT is seeking a responsible and resourceful Virtual Assistant to join our team. Working remotely, the Senior Virtual Assistant will provide exceptional customer service to our clients, create and update spreadsheets, manage inboxes and calendars, schedule social media content, and provide research as needed. The ideal candidate should be tech-savvy, able to communicate through multiple channels, and extremely organized.  

Responsibilities

Main duties will include, but not limited to:

• Complete administrative projects on time with accuracy
• Deliver high-quality work under minimum supervision
• Provide various levels of customer service as an assistant
• Provide quick turnaround on client correspondence, questions, and/or concerns
• Complete client-specific functions:
  • When assigned perform Administrative Assistant duties including creating documents and spreadsheets, providing customer service assistance, preparing research, maintaining databases, and one-off tasks.
  • When assigned perform Personal Assistant duties including scheduling meetings, managing daily calendar, booking travel accommodations for clients, and one-off tasks.
  • When assigned perform Inbox Management duties including organizing inboxes, decluttering, prioritizing, and categorizing to make email an effective tool of communication for businesses.
  • When assigned perform Social Media Management duties including schedule and posting content for social media.

 

About the Job

The DIVERSE IT Team is made up of a mostly virtual workforce. With the challenges of working virtually, in a fast-paced environment, we are made up of strong and unique individuals who create our team-first company culture.   A successful DIVERSE IT Team Member enjoys continually learning new things and is constantly improving themselves. They are a strong communicator who is able to communicate complex ideas, listen well, and maintain excellent customer service. They are organized and detail-oriented. They have the ability to accept feedback and make adjustments based on that feedback. They take pride in their work and maintain a high level of quality control. They have exceptional time management and are great at multitasking. They also enjoy new challenges and changes to their work environment.   Most importantly a successful DIVERSE IT Team Member is authentic, versatile, a self-starter, and a team player.   We look forward to meeting you!  

Minimum Qualifications

• High School Diploma, GED, or equivalent
• 3+ years of experience managing and conducting administrative responsibilities
• Driven and self-motivated
• Able to work independently with minimum supervision
• Detail Oriented
• Strong communication skills, both verbal and written
• Ability to create and build custom reports
• Outstanding time management skills
• Manage a high volume of work in a fast-paced and ever-changing environment
• Ability to work as a team in multiple, concurrent projects
• Experience working one-on-one with clients in customer service setting
• Tech-Savvy
• Willing to learn new skills and expand knowledge to better serve clients
• Advanced knowledge of Microsoft Office (Word, PowerPoint, and Excel)
• Experience with Google Suite Apps, cloud services

 

Preferred Qualifications

• Professional experience in scheduling and posting via social media platforms Facebook, Twitter, Instagram, and YouTube on behalf of clients or businesses
• Experience using social media scheduling software such as Buffer or Hootsuite
• Familiarity with HubSpot or other CRM web-based tracking systems
• Experience creating Social Media content

 

Computer Requirements

• For the home wireless system:
  • Strong Internet Connection
  • Have a firewall to protect wireless
  • Not allow others to use their wireless
  • Use strong passwords for the wireless system and firewall (not the factory installed).
• Computer:
  • Have 2-factor authentication for computers and critical
  • Encryption for hard drive
  • Good security software (McAfee, Norton, MalwareBytes, etc. )
• If traveling or working outside the house:
  • Do not use unsecured public Wi-Fi
  • Tethering or VPN to protect internet usage
  • Never leave the computer unprotected – especially if it is on and unlocked

 

Additional Information

• Supervisory Responsibility: This position has no supervisory responsibilities.
• Position Type and Expected Hours of Work: This is an hourly, contract position.
• Other Duties: Please note this job listing is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

About Diverse IT Diverse IT Professional IT Solutions, Support and Consulting delivers information technology services to the federal government, state, and local municipalities. We specialize in fast, reliable, immediately productive, and experienced resources from multiple disciplines to reduce risk and ensure customer satisfaction. Utilizing customer and market-focused demand management processes, we also continuously prepare and develop talent tailored towards your specific needs. We constantly strive to be a company that delivers an outstanding work product without requiring a lot of maintenance from our government clients. Our ultimate goal is to add value, fill gaps, and make your job easier, not more difficult. We are looking for a dedicated and driven IT Salesperson to add to our growing team.   Information Technology Sales Associate Job Description Template Diverse IT is seeking an enthusiastic and knowledgeable information technology sales associate to promote and sell our IT solutions. In this role, your duties will include familiarizing yourself with the technical specifications of our products and services, assessing clients' IT needs, and demonstrating our IT solutions to potential clients. To ensure success as an information technology sales associate, you should exhibit extensive sales experience in an IT solutions environment, as well as in-depth knowledge of IT industry trends. Information technology sales associates ensure that their IT sales expertise translates to increased sales revenue. If you are an ambitious, driven individual who can develop new business as well as service existing client’s requirements, then this is the ideal opportunity for you. Information Technology Sales Associate Responsibilities:

• Keeping informed on technical product specifications and functionalities.
• Developing a sales strategy and setting sales targets.
• Consulting with IT developers and management on product offerings.
• Identifying marketing opportunities and developing sales leads.
• Assessing potential clients' IT needs and recommending products.
• Preparing and delivering sales pitches and product demonstrations.
• Negotiating sales and service renewal contracts, as well as discounts and warranties.
• Initiating after-sales technical support based on client requirements and feedback.
• Tracking sales targets and documenting sales performance metrics.
• Ensuring competitiveness by analyzing and researching industry trends.
• Ensure monthly and annual sales budget is achieved by targeting clients in your region.
• Develop new business and increase spend by all new and existing clients, in line with targets.
• Represent Diverse IT Values in all dealings with Clients, Suppliers, and Colleagues.
• Ensure communication and relationships with colleagues globally is excellent and allows Diverse IT to deliver world-beating service.
• Must be able to demonstrate and uphold our Company Values: Respect, Understanding, Creativity, and Professionalism.
• Responding to quote requests in adherence to company procedures.
• Use company order processing & CRM systems in line with procedure.
• New business development, from either Diverse IT clients in the US; generated leads, referrals, or own knowledge base.
• Maintain and develop relationships with existing company clients by providing outstanding service, support.
• Work to monthly KPIs to ensure monthly and annual sales targets are achieved.
• Ensuring sufficient and relevant information for each order is passed to the Production Coordinator to agreed standards.
• Working with a wider team to resolve problem orders.
• Identify prospects and pass leads to Diverse IT Ltd where apprioriate.
• Sell Diverse IT as a Global proposition, as well as a local solution.

  Information Technology Sales Associate Requirements:

• A High School Diploma, or GED, Bachelor's or Associate's degree in marketing, or a similar qualification.

• • General higher education or sales training and qualifications

• A bachelor's degree in computer science or a great deal of experience in information technology would be advantageous.
• 2-5 years experience in an IT sales environment.
• Minimum 3 years’ demonstrable sales success within promotional
• Advanced knowledge of marketing and sales strategies.
• Ability to explain and demonstrate IT product specifications and functionalities.
• Advanced proficiency in IT industry terminology and jargon.
• Ability to liaise with management and IT developers about sales strategies.
• Exceptional ability in negotiating sales deals, contracts, and service agreements.
• Ability to evaluate client feedback and provide after-sales service.
• In-depth knowledge of consumer behavior, as well as industry trends and innovation.
• Ability to communicate via telephone and email.
• Presentable and confident in face-to-face meetings.
• Strong networking
• Able to build rapport quickly over the phone, virtual video, or face to face.
• Motivated self-starter.

 

The function

  Diverse IT Information Technology Consultancy practice aspires to be the leading practice that helps its clients transform their business by applying Information Technology to create innovative big-picture digital solutions that make an impact. We are at the forefront of emerging and disruptive technology solutions and will put you on the frontline supporting our clients with the most critical technical challenges.   As a Consultant in Information Technology, you will:

• Assist clients in the private sector, local government, and semi-government with IT projects to realize technological improvements, optimize business operations, and support corporate strategies
• Be involved in a broad variety of projects, such as information strategy development, requirements analysis, system selection, system implementation & integration, IT project management, and corresponding business process redesign
• Use problem-solving and critical thinking skills to quickly identify IT challenges, evaluate corresponding risks and opportunities, and draw the appropriate conclusions to best advise our clients
• Apply a general knowledge of the technologies used to build complex IT environments
• Support commercial activities by means of proposal writing and product development
• Build and nurture positive working relationships with clients, by providing high-quality deliverables and communications

Your profile

 

• High School Diploma, GED, or equivalent
• Between 3 and 6 years of Information Technology experience
• Experienced with project problem diagnosis, solution development, client communications, facilitation of decision-making, documentation, and managing client & employer expectations
• • Knowledge of ERP, EDR, MDR, CRM, XDR, SOC, NOC, and SOAR systems is an asset
  • Previous experience is an asset
  • Professional and ethical work attitude, with a hands-on mentality
  • Strong communication skills, both written and verbal
  • Occasional travel is required.
   

  Our offer

    We’re always looking for people with relentless energy to drive and push themselves further to find new avenues and unique ways of reaching our shared goals. At Diverse IT, we know that being the undisputed leader means empowering our people to be the very best they can be – so they can make an impact that matters for clients, colleagues, and the community, and for their own careers.   We offer a truly differentiated talent experience that empowers our people with unlimited opportunities to do meaningful work and to grow, learn, and lead at every point in their career. And with our global reach and network, you’ll always be part of the Diverse IT community.   Diverse IT offers competitive terms of employment, career opportunities, and a pleasant work environment.  

  Procedure

    An assessment and reference check may be part of the selection process. Your application will be handled confidentially.

Diverse IT is seeking an enthusiastic and knowledgeable information technology sales associate to promote and sell our IT solutions. In this role, your duties will include familiarizing yourself with the technical specifications of our products and services, assessing clients' IT needs, and demonstrating our IT solutions to potential clients. To ensure success as an information technology sales associate, you should exhibit extensive sales experience in an IT solutions environment, as well as in-depth knowledge of IT industry trends. Information technology sales associates ensure that their IT sales expertise translates to increased sales revenue. If you are an ambitious, driven individual who can develop new business as well as service existing client’s requirements, then this is the ideal opportunity for you. Information Technology Sales Associate Responsibilities:

• Keeping informed on technical product specifications and functionalities.
• Developing a sales strategy and setting sales targets.
• Consulting with IT developers and management on product offerings.
• Identifying marketing opportunities and developing sales leads.
• Assessing potential clients' IT needs and recommending products.
• Preparing and delivering sales pitches and product demonstrations.
• Negotiating sales and service renewal contracts, as well as discounts and warranties.
• Initiating after-sales technical support based on client requirements and feedback.
• Tracking sales targets and documenting sales performance metrics.
• Ensuring competitiveness by analyzing and researching industry trends.

• Ensure monthly and annual sales budget is achieved by targeting clients in your
• Develop new business and increase spend by all new and existing clients, in line with
• Represent Diverse IT Values in all dealings with Clients, Suppliers, and
• Ensure communication and relationships with colleagues globally is excellent and allows Diverse IT to deliver world-beating
• Must be able to demonstrate and uphold our Company Values: Respect, Understanding, Creativity, and Professionalism
• Responding to quote requests in adherence to company
• Use company order processing & CRM systems in line with
• New business development, from either Diverse IT clients in the US; generated leads, referrals, or own knowledge
• Maintain and develop relationships with existing company clients by providing outstanding service,
• Work to monthly KPIs to ensure monthly and annual sales targets are
• Ensuring sufficient and relevant information for each order is passed to the Production Coordinator to agreed
• Working with a wider team to resolve problem
• Identify prospects and pass leads to Diverse IT Ltd where
• Sell Diverse IT as a Global proposition, as well as a local

  Information Technology Sales Associate Requirements:

• A High School Diploma, or GED, Bachelor's or Associate's degree in marketing, or a similar qualification.

• General higher education or sales training and

• A bachelor's degree in computer science or a great deal of experience in information technology would be advantageous.
• 2-5 years experience in an IT sales environment.

• Minimum 3 years’ demonstrable sales success within promotional

• Advanced knowledge of marketing and sales strategies.
• Ability to explain and demonstrate IT product specifications and functionalities.
• Advanced proficiency in IT industry terminology and jargon.
• Ability to liaise with management and IT developers about sales strategies.
• Exceptional ability in negotiating sales deals, contracts, and service agreements.
• Ability to evaluate client feedback and provide after-sales service.
• In-depth knowledge of consumer behavior, as well as industry trends and innovation.

• Ability to communicate via telephone and
• Presentable and confident in face-to-face
• Able to build rapport quickly over the phone or face to
• Strong networking
• Able to build rapport quickly over the phone, virtual video, or face to
• Motivated self-starter.